Department of Social Services
Phone: (315) 379-2111
Chris Rediehs, Commissioner
Contact Person: Heather Wenzel, Medical Services Supervisor St.Lawrence County Department of Social Services (315) 379-2105
Brief Description of Medical Assistance:
Medical Assistance is a program for residents of St. Lawrence County who cannot afford to pay for medical care and meet certain financial requirements.
The program provides for financial reimbursement of physicians, dentist, inpatient, outpatient, and clinic services, long term care services of nursing facilities, community-based home care services, prescription drugs, and rehabilitative services.
For assistance in determining how you should apply for health insurance, including Medicaid, Medicaid managed care, advanced premium tax credits, and cost sharing reductions, or if you would like to make an appointment for assistance with applying for insurance on the New York State of Health website, you can contact us at:
Medicaid Office: (315) 379-2119
Link to the Access NY Application: http://www.health.ny.gov/forms/doh-4220all.pdf
To apply for health insurance through the New York State of Health, you can call or fill out an online application:
New York State of Health website: http://www.healthbenefitexchange.ny.gov
New York State of Health: 1-855-355-5777 TTY: 1-800-662-1200
There are several community agencies with staff that are trained as Navigators that can assist applicants with applying for health insurance, including Medicaid, on the New York State of Health website, and with comparing and choosing a health insurance plan. They are:
The Health Initiative: (315) 261-4760 x222
ACR Health: (315) 386-4493 x172
CP of the North Country: (315) 386-8191 x1211
You can also recieve help to apply for health insurance, including Medicaid, by making an appointment with a Facilitated Enroller/Certified Application Counselor. These individuals can assist you to apply for health insurance on the New York State of Health website, or to apply for Medicaid by filling out an Access NY Health Care application. A Facilitated Enroller/Certified Application Counselor may have hours or a location that are more convenient for you. Some offer in-home assistance for individuals that are not able to access a community site. They are:
United Healthcare: (315) 408-6067
If you are already enrolled in Medicaid Managed Care, and have questions regarding changing plans or which providers participate with the plan you are enrolled in, there are staff located at our 6 Judson Street Canton office that can assist you in person, or by phone:
New York State Medicaid Choice: (315) 379-2204 or (315) 379-2212
Community Medicaid eligibility questions can be directed to:
Brief Description of Medical Services:
Medical Services provides services such as housekeeping, meal preparation, bathing, toileting, and grooming.
This program is available through Medicaid, private payment, and some health insurers.
For a person to receive services, his or her doctor must send a completed Physician's Order to the local social services district, which then arranges a social and nursing assessment of the individual. A nurse assessor uses the results of the assessments, together with the physician's order, to recommend an appropriate amount, frequency and duration of services.
Available services are:
Personal Care and medical eligibility questions can be directed to:
Nursing Home and financial eligibility questions can be directed to: