A cooperative service for St. Lawrence County employees provided by county management and CSEA.

 

Confidential Phone Line – 386-3439

 

WHAT IS THE EMPLOYEE ASSISTANCE PROGRAM?

 

The St. Lawrence County Employee Assistance Program (EAP) was developed through a cooperative effort between County Management and CSEA. The Employee Assistance Program is composed of a committee with representatives from both labor and management. The committee is responsible for activities such as the annual Employee Health Fair and CPR/Defibrillator training. The committee believes that your quality of life promotes good health, well being and productivity at work as well as at home.

 

EMPLOYEE FREE REFERRAL SERVICES AVAILABLE

 

 

FREQUENTLY ASKED QUESTIONS

 

Q: How can an EAP Coordinator help me?

 

A.     Your EAP Coordinator provides confidential information and referrals to help you resolve issues that affect your personal life and/or your job performance.

 

Q: Who can use EAP?

 

A.     EAP is available to St. Lawrence County employees.

 

Q: How much does EAP services cost?

 

A.     There is no charge to speak to an EAP Coordinator.

 

 

Q: How does someone know that he/she is in need of EAP assistance?

 

A.     You or your family members may experience personal difficulties that may seriously affect your life. If these difficulties go unresolved for a period of time, they are likely to impair your ability to cope as effectively at home and on the job. Because of this, your EAP encourages you to seek help early to prevent small problems from getting out of hand and creating greater problems. Your EAP knows that what goes on at home affects your job and what goes on at work affects your family

 

 

HOW TO USE THE PROGRAM

 

 

Employees may seek assistance from the Employee Assistance Program (EAP) on their own when a personal or family problem is detected.

 

 

Union stewards may recommend any employee to EAP when they suspect the employee to be experiencing problems which are affecting their job performance.

 

 

Supervisors may recommend an employee to EAP when the employee is demonstrating a problem in job performance.

 

 

CONFIDENTIALITY

 

All EAP referrals and services are confidential.

To contact an EAP Coordinator please call the confidential phone line 386-3439